Talk:Escort Duty/@comment-99.188.193.115-20130105051802/@comment-5847779-20130108215722

You need to leave the city and re enter for the quest to activate. Otherwise Fournival and Symone will spawn at the top floor and do their normal routine. Leaving the city will "reset" all NPC and thus causing the quest to become available. I think this has something to do with them being in a fixed location when this quest does become availabel as opposed to them following a normal daily routine at other times in the game.